Eleven Hundred Agency signs up IP Integration

Eleven Hundred Agency is now working with IP Integration, the UK-based digital contact centre specialist, to handle its media relations.

IPI has designed and manages many of the UK’s busiest and largest contact centres; with clients ranging from insurance providers to retailers to local government. It helps these organisations identify, deploy and manage the latest contact centre solutions so they can deliver the very best service to their customers, as well as make it easier and more rewarding for their employees to do their jobs. These solutions include exciting new technologies such as AI-enabled chatbots, speech analytics and Robotic Process Automation tools.

Eleven Hundred Agency’s PR campaign will promote IPI as a true British technology success story. In particular, the team will promote the breadth of work IPI has undertaken for its many clients, as well as showcase IPI’s opinions about how these emerging automation technologies will completely transform the way contact centres interact with their customers.